Privacy & Security Policy

1. PRIVACY AND SECURITY COMMITMENT https://zeynhome.com (the “Site”) is operated by VEYHAL HEDİYELİK EŞYA SANAYİ TİCARET LİMİTED ŞİRKETİ (“ZeynHome”), located at Kısmet Mah. Seyid Bilal Cad. No:25 İç Kapı No:3 72000 Merkez / Batman. At ZeynHome, we attach great importance to the privacy of our customers' personal information and the security of payments. This Privacy and Security Policy covers the principles regarding transactions conducted through our site and the security of the personal data you share. 2. COLLECTED INFORMATION AND PURPOSES OF USE Personal data you share—such as your name, surname, delivery address, billing address, phone number, and e-mail address—when placing an order or filling out contact forms on our site is used solely for the following purposes: • Confirming, packaging, and delivering your orders to your address, • Issuing official e-invoices and sales documents, • Providing updates on your order status and shipment tracking, • Processing customer support, return, and exchange requests, • Fulfilling legal and regulatory obligations. Under no circumstances will your personal data be sold, rented, or shared with third parties for commercial purposes. 3. CREDIT CARD AND PAYMENT SECURITY (256-BIT SSL) 3.1. Payment security on our site is maintained at the highest level. All payment transactions are processed using 256-bit SSL (Secure Sockets Layer) encryption technology via the infrastructure of Iyzico, an authorized payment institution licensed by the BRSA (BDDK) and the CBRT (TCMB). 3.2. Your credit or debit card details (card number, expiration date, CVC code) are strictly not stored, saved, recorded, or viewable on ZeynHome servers or databases. 3.3. During payment, all card data is transmitted directly between the relevant bank and Iyzico payment systems via a secure, encrypted channel. 4. INFORMATION SECURITY AND PROTECTION MEASURES ZeynHome implements all necessary technical and administrative security measures (firewalls, SSL encryption, access restrictions, etc.) to protect your personal data against unauthorized access, loss, copying, or alteration. 5. THIRD PARTIES TO WHOM DATA IS TRANSFERRED Your collected information is shared with the following business partners solely to ensure the complete provision of the service: • Shipping Companies: With our contracted shipping firms (Aras Kargo, DHL Express) for the delivery of your order. • Payment Institution: With Iyzico for the purpose of processing payments. • Legal Authorities: With authorized public institutions only in cases of court orders or legal obligations. 6. CONTACT US You may contact us regarding any questions, requests, or comments concerning our Privacy and Security Policy: VEYHAL HEDİYELİK EŞYA SANAYİ TİCARET LİMİTED ŞİRKETİ Address: Kısmet Mah. Seyid Bilal Cad. No: 25, Unit 3, 72000 Merkez / Batman Phone: +90 533 453 68 72 E-mail: info@zeynhome.com (Backup: veyhal72@gmail.com)